Job Description

Local Candidates only!

Need someone who is fresh passed out of college with technical background or some senior person who is looking to take a step back from high end role.

Job Title: Break-fix Technician

Work Location: 2 Seaport Ln, Boston, MA 02210

Pay Rate: $22.50/hr. (Pay is weekly)

Shifts Available: Mon - Fri; 8:00am to 5:00pm (40 hrs./week)

Job Type: 1 Year Contract

Parking Details: Parking is free.

Qualifications/ Requirements:

• Lift and move up to 50 pounds- Read, write and follow basic English instructions
• Ability to manage multiple tasks - Perform duties with minimal supervision.
• This is driving position, personal vehicle.

What they need to do.

• It is a 4 floor site with 30 printers.
• Day begins by checking a software which tells if any printers have issues (tagged in yellow) like toner is low, paper is jammed. Minor break-fix.
• Throughout the day it is monitoring printers and ensuring they function smoothly.
• If there is any issue which is major. A main technician will be called in.

Job Responsibilities:

• Break-fix activities account for 70% of role responsibilities
• Provide IP address support (only with no other network support provided)
• Perform basic equipment problem diagnosis
• Point of contact for equipment removal and delivery
• Contact service as required (Xerox and 3rd party)
• Utilize Xerox web-based applications as required to include Call Handling for code
• Accurate call reporting on Equipment in FWSS and XSM
• Utilize excel to fulfill reporting requirements Driving (if required for duties)
• Pro-actively manage consumables and supplies using the DOS calculator.
• Maintain on-site operator replaceable parts inventory
• Collect equipment meter information and submit for billing purposes.

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